Nataly Kelly, is a nationally recognized independent consultant with a special interest in multifaceted quality improvement programs for language services.
A certified court interpreter (English<>Spanish) and former conference interpreter, Kelly has worked widely in the field of community interpreting in both legal and health care settings. As a Fulbright Scholar, Kelly also carried out research in sociolinguistics in Ecuador.
An admirer of languages from both a scientific and cultural perspective,Nataly has also formally studied French, Japanese, Italian, German, Arabic, and is currently interested in Irish Gaelic. She has completed
undergraduate and graduate studies in Ecuador, Mexico and the United States.
Kelly also has more than a decade of specialized experience in the field of telephone interpreting, having worked for the largest global provider for more than five years. She is the author of the first
major book on the subject, Telephone Interpreting: A Comprehensive Guide to the Profession (Multilingual Matters, 2007), and has contributed substantially to the development of training programs, assessment and quality monitoring standards in this area. She currently provides support as a consultant for both private sector and government-based telephone interpreting programs in several countries throughout the world.
Given the nature of her diverse background, Ms. Kelly is keenly interested in improving access to high-quality language services through innovative and cross-disciplinary means in order to enable more equitable social, economic and cultural participation.
Nataly actively volunteers her time to several organizations within the translation and interpreting fields.
She is the proud editor of a new book that shines a light on the important work of interpreters, From Our Lips to Your Ears: How Interpreters Are Changing the World.